Any changes will take effect 7 days after the date of our email or the date on which we post the modified terms on our website, whichever is the earlier. Warranty is an obligation imposed by law upon the manufacturer of a product. Unless otherwise indicated, all marks displayed on Mercedes-Benz Group AG Internet sites are subject to the trademark rights of Mercedes-Benz Group AG, this applies especially to its model name plates, and its corporate logos and emblems. from an existing contractual relationship), unless you have consented to this. 6, clause No.3, of the PDPL. If fraud is detected, you could be refused certain services, finance or employment. SECURITY / COOKIES / LINKS / SOCIAL PLUGINS, 9.1 Security measures we put in place to protect your personal information. They may also require the recipient to subscribe to 'international frameworks' intended to enable secure data sharing. Any faulty parts that have been replaced as part of a warranty repair will become the property of Mercedes-Benz. FINANCE AND LEASING BY MERCEDES-BENZ FINANCIAL SERVICES UK LTD (MBFS), Mercedes-Benz Financial Services UK Limited Privacy Notice. We will supply your personal information to CRAs and they will provide us with information about you. Liability The information and descriptions on these pages do not represent any kind of assurance or guarantee either expressed or implied. Mercedes-Benz UK Ltd. are TUV certified and adhere to ISO 9001 quality standards. MBFS may disclose the data provided by or about you to a third party in connection with our corporate finance purposes, which may include granting such third parties the right to receive amounts you owe us. 12.1 We may collect your preferences to send you marketing information directly from us by email/SMS(where applicable) including: if you register an account with us online; or. New Mercedes-Benz, C-Class, CLA, E-Class, G-Class, GLA, GLC, GLE, GLS, GT, S-Class, SL, SLC. As part of the processing of your personal data, decisions may be made by automated means. We hope that you will be as enthusiastic as we are about this creative effort. during motor sport competitions or during driver training or other training measures or events. If you do not provide your personal information in such cases, you may not be able to use those features, or they may be available with limited functionality. The remaining provisions of this policy also apply to any personal information we obtain from these sources. 1. To identify especially popular areas of our websites, we use the following analysis tools: Google Analytics and Adobe Analytics. We are not responsible for the privacy policies and practices of other websites and Apps (even if you access them using links that we provide) and we provide links to those websites solely for your information and convenience. Fraud prevention agencies can hold your personal data for different periods of time, and if you are considered to pose a fraud or money laundering risk, your data can be held for up to six years. When we use social plug-ins on our websites from social networks such as Facebook and Twitter, we integrate them as follows: When you visit our websites, the social plug-ins are deactivated, i.e. Improper handling of or excessive stress on the purchased item, e.g. If you click on such an offer, we transfer data to the respective provider to the required extent (e.g. We hope that you will be as enthusiastic as we are about this creative effort. The Fraud prevention agencies used are: CIFAS https://www.cifas.org.uk/contact-us. If we agree that your objection is justified in accordance with your rights under data protection laws, we will permanently stop using your data for those purposes. We will also refer you to Mercedes-Benz's Data Protection Policy: Our Privacy Statement on the use of our websites and the Mercedes-Benz Group AG Data Protection Policy do not apply to your activities on the websites of social networks or other providers that can be accessed using the links on our websites. Mercedes-Benz UK Companies contractual agreements permit the termination of suppliers for a single violation.. o Mercedes-Benz UK Companies Integrity Code details the rules and procedures by which we should treat fellow employees. HOW AND WHAT PERSONAL INFORMATION WE COLLECT. If any of these or other risks and uncertainties occur (some of which are described under the heading "Risk Report" in Mercedes-Benz Group AGs most recent Annual Report and under the heading "Risk Factors" in Mercedes-Benz Group AGs most recent Annual Report on Form 20-F filed with the Securities and Exchange Commission), or if the assumptions underlying any of these statements prove incorrect, then actual results may be materially different from those expressed or implied by such statements. A reasonable time should be allowed for performance of the repair after taking the part to the Mercedes-Benz Center. MBFS works with other subsidiary companies which includes our Agent partners and Dealer Network in the UK to provide finance, leasing and related services to Mercedes-Benz and smart customers. by sharing your personal information with the DVLA), to detect or report a crime, to enforce or apply the terms of our contracts or to protect the rights, property or safety of our visitors and customers. CRAs will also link your records together and these links will remain on your and their files until such time as you or any other individual involved in a joint application successfully files for a disassociation with the CRAs. Google provides information about this at the following link: https://tools.google.com/dlpage/gaoptout?hl=gb, ii. We will use your personal information to comply with our legal obligations including: (i) to assist HMRC, the Police, the Driver and Vehicle Licensing Agency (DVLA) or any other public authority or criminal investigation body; (ii) to identify you when you contact us; and (iii) to verify the accuracy of data that we hold about you. Beyond this time period, data storage only takes place to the extent made necessary by the legislation, regulations or other legal provisions to which we are subject in the PDPL or by legal provisions in third-party countries if these have an appropriate level of data protection. no. In order to provide you the best experience, please turn it on! 11.1 We use so-called targeting, retargeting and cookie-less technologies in order to tailor our online marketing (e.g. You have a number of rights in relation to your personal information under data protection law. If you are making this application as a partner in a firm or as the director of a limited company, MBFS may also carry out searches with credit reference and/or fraud prevention agencies in respect of other partners and directors. Period / Mileage*. Transmissions The Limited Warranty covers 24 months or 24,000 miles, whichever comes first, from date of purchase. Please note the following: From the standpoint of the European Union, the United States does not provide an "appropriate level of protection" meeting EU standards for the processing of personal information. In other cases you can object to the use of such technologies if you wish (so called opt out see 11.3), 11.2 Use of online marketing products Opt-in. We will supply your personal information to CRAs and they will provide us with information about you. However, certain features of our websites may depend on the sharing or personal information. 3 rd year EQ Extended Warranty. If you would like to withdraw your consent to receiving any direct marketing to which you previously opted-in, you can also do so using our unsubscribe tool. You may also ask us to restrict processing your personal information in the following situations: where you believe it is unlawful for us to do so. Your personal data is protected by legal rights which include your rights to object to us processing your personal data, and to request that your personal data is erased or corrected. You can manage and deactivate the use of cookies on the following websites for the technology providers listed there or in your browser as explained in our cookie statement: https://www.youronlinechoices.com/uk/your-ad-choices. a. But just to give you even greater peace of mind, every new Mercedes-Benz car sold through our network also This warranty replaces all other terms implied by law and any other liability arising at law in respect to the quality of the vehicle, against both Mercedes-Benz and the selling Retailer. Our websites may also contain an offer of third parties. We store this consent in a cookie on your device so that you are not asked for consent again each time you visit our websites, and for legal reasons, also on our servers with the IP address and a time stamp; we delete this information or restrict its processing if you withdraw your consent or 6 months at the latest after your last visit to our websites. The accuracy of your information is important to us and we are working on ways to make it easier for you to review and correct the information that we hold about you. Your details will be shared with third parties who include our agents, credit reference and fraud agencies, group companies and the Mercedes-Benz Agent/ Dealer supplying the vehicle. Any content on this site (www.mercedes-benz.co.uk) relating to finance is provided by Mercedes-Benz Financial Services UK Limited, Tongwell, MK15 8BA. b. When you purchase a new Mercedes-Benz vehicle, its protected by the Mercedes-Benz New Vehicle Warranty that covers This legal basis forms the foundation for the sales terms and conditions used by Mercedes-Benz Group AG, and these contracts form the basis for any legal claims filed by buyers of Mercedes-Benz product. We may review this policy from time to time and any changes will be notified to you by posting an updated version on our website and/or by contacting you by email. If you have any questions, suggestions or complaints about the processing of your personal information or wish to contact us to amend/update your marketing preferences with a UK company within the Mercedes-Benz Group, please contact the Mercedes-Benz UK Data Protection Co-ordinator. If you purchased your vehicle from This will include information relating to both your financial situation and history in addition to information used for the purposes of fraud prevention. You will find further information and decision-making options here d. In addition, we use personal data to the extent that we are legally obliged to do so (e.g., storage for the fulfilment of commercial or tax-related retention obligations, release in accordance with official or judicial orders, e.g. Mercedes-Benz Malaysia Extended Limited Warranty upgraded 2 plans; up to 2 years coverage; fr RM1,488 In Cars , Local News , Mercedes-Benz / By Gerard Lye / 18 October 2022 10:00 am / 3 comments By this certification the suppliers Mercedes-Benz UK Companies interact with confirm they will adhere to the guidelines and expectations that Mercedes-Benz would expect, focusing on but not limited to Child Labour Avoidance, Freely Chosen Employment, and Freedom of Association in line with the Modern Slavery Act. b. Your disclosure of personal information to third party websites is at your own risk. If you have any questions about this, please contact us on the details below. We only pass on personal data to the latter insofar as this is necessary for the provision and use of the website and its functionalities, for the pursuit of legitimate interests, to comply with legal obligations, or insofar as you have consented there to (see section 7). General Terms and Conditions. Arnold Clark Automobiles Limited / Arnold Clark City West Country Limited / City West Country Cruickshank Motors Limited / Sytner Derwent Vehicles Limited / Pendragon Drayton Group Limited / Drayton Esplanade Limited / Esplanade Falcon of Hull & Lincolnshire / Listers G. F. Evans and Sons Limited / Regent Garage Mercedes-Benz Authorised Repairer Gerard Mann Limited / Inchcape Greenoaks (Maidenhead) Limited / Vertu Motors Hughes of Beaconsfield Limited /Vertu Motors Isaac Agnew / Isaac Agnew JAM300 Limited / Europa Mercedes-Benz Authorised Repairer JCT600 Limited (South Yorkshire) Limited / JCT600 Jacksons (C.I.) Collecting and processing your personal data. Once that expires, the CPO Limited Warranty goes into effect, providing an additional 12-months of coverage with unlimited miles. It also has no effect on the continued processing of the information on another legal basis, such as to fulfill legal obligations (see section titled "Legal Foundation of Processing"). HOW LONG WE KEEP YOUR PERSONAL INFORMATION FOR. c. You are neither legally nor contractually obligated to share your personal information. You have the satisfaction of knowing that any part for a Mercedes-Benz heavy commercial vehicle purchased and fitted by a Mercedes-Benz Dealer or authorised repairer is covered by a 24 month unlimited km warranty 3. Please remember this fact before clicking on a link or activating a social plug-in and thereby triggering a transfer of your data. We will also inform the CRAs about your settled accounts. 4. Each Trane product is put This declaration applies to all links to external pages on our website and the contents thereof. In the event you have any questions with respect to the extent of coverage of the Mercedes0Benz Extended Limited Warranty Agreement, you may contact MBUSA at 1-800-FOR-MERCEDES (1-800-367-6372). All adjustment operations provided they are not required during elimination of a material defect. The credit checks that are performed for corporate customers during the term of the agreement in order to review or adjust the line of credit is also processed in pseudonymous form for this purpose. In addition, if you linked to our website from a third party website, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party website and recommend that you check the policy of that third party website. Please note, therefore, that we are not responsible for the contents of any linked site. The illustrations may show accessories, optional equipment or other features which are not part of the standard specification or service scope. Unless you have agreed otherwise, your personal information will only be used to provide the financial services you have requested from us and to administer your agreement. 3 of the PDPL), Restricted processing (Article 2 clause No. We only store other personal data if you provide this data, e.g. We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation. WHERE WE STORE YOUR PERSONAL INFORMATION OUTSIDE THE EEA. We work closely with various third parties to bring you a range of products and services which are complimentary to ours. Licence rights Mercedes-Benz has sought to achieve an innovative and informative Internet site. These checks require us to process your personal data. Get Quote Your connection to a social network, the data transfers that take place between the network and your system, and your interactions on that platform are governed exclusively by the respective network's data protection provisions. Moreover, we delete your personal information as soon as the purpose for which it was collected and processed has been fulfilled. Key Features. We are continuously improving our security measures in line with technological advancements. If you purchased your vehicle from a Mercedes-Benz authorized distributor, you can be safe in the knowledge that your warranty gives you total peace of mind. Public information includes: information from the electoral register to help confirm names and addresses, information on County Court Judgments, Scottish Decrees, Bankruptcies, Individual Voluntary Arrangements and Administration Orders. A social network cannot associate a visit to other Mercedes-Benz websites until you have activated an existing social plug-in. 3.2Please see further How we use your personal information in Section 4 for details of the purposes for which we use the personal information we obtain from these sources and the legal basis on which we rely to process that information. 4). for general administration including managing your queries, complaints, or claims, and to send service messages to you. 1. Mercedes-Benz New Vehicle Limited Warranty. For legal reasons, the use of tracking and (re-) targeting technologies is sometimes only possible with your express consent (so called opt in see 11.2). If you want to avoid this, please log out of the network before activating the social plug-in. L&L Inc Limited / L&L LSH Auto UK Limited / LSH Lancaster Plc / Lancaster MB South Limited / Lookers Marshall North West Limited / Marshall North West Mercedes-Benz Retail Group UK Limited / Mercedes-Benz Retail Group Mertrux Limited / Mertrux Mercedes-Benz Authorised Repairer Pentagon Limited / Marshall South Robinsons Autostar Garage Limited /Group 1 Automotive Sandown Dorset and Wiltshire Limited / Sandown (Dorset & Wiltshire) Sandown Surrey and Hampshire Limited / Sandown (Surrey & Hampshire) Sinclair Garages (Newport) Limited / Sinclair Waterhouse Limited / Waterhouse Mercedes-Benz Authorised Repairer Western Automobile Company Limited / Western Automobile Co Limited Whitestone Garage Limited / Mercedes-Benz of Mann Arthur Spriggs & Sons Ltd / Arthur Spriggs & Sons Ltd Auto Services Perth Ltd / Auto Services Perth Ltd Automania Garage Services Limited / AGS Bell Truck Sales Limited / Bell Truck & Van BLS Commercials Limited / BLS Truck and Van Ciceley Commercials Limited / Ciceley Commercials City West Commercials Limited / City West Commercials eStar Truck and Van Limited / eStar Truck and Van Euro Commercials (South Wales) Limited / Euro Commercials Intercounty Truck & Van Limited / Intercounty Truck & Van JCB Medway Limited / Mercedes-Benz Van Centre Medway M-B Truck and Van (NI) Limited / Mercedes-Benz Truck and Van (NI) Midlands Truck & Van Limited / Midlands Truck & Van Motus Group (UK) Limited / Motus Truck and Van Northside Truck & Van Ltd / Northside Truck & Van Pentagon Limited / Marshall Truck and Van Rossetts (UK) Limited / Rossetts Commercials Rygor Commercials Limited /Rygor Commercials, S&P Garages Ltd / S&P Garages Ltd Snows Motor Group Ltd / Snows Motor Group Ltd Sparshatts of Kent Limited / Sparshatts of Kent Limited Western Automobile Company Limited /Western Commercials Western Truck Rental Limited / Western Truck Rental Limited. Internet pages, investor relations releases, annual and interim reports, outlooks, presentations, audio and video files of events (live or recorded) and other documents on this website contain among other things forwardlooking statements that reflect managements current views with respect to future events. Please keep these circumstances in mind before you click on a link or activate a social plugin, thereby causing your data to be transferred. Your Mercedes-Benz Authorised Workshop will also need to see your vehicles service and repair history to ensure the problem is not caused by incorrect service or repair work. Any such terms or liabilities are therefore excluded providing exclusion is not prohibited or negated by law. You may object to us using your personal information for direct marketing purposes and we will automatically comply with your request. Mercedes-Benz Egypt S.A.E. If we, or a fraud prevention agency, determine that you pose a fraud or money laundering risk, we may refuse to provide the financial services you have requested, or we may cease to provide existing services to you. As a Mercedes-Benz owner, we hope you feel reassured by our reputation for reliability and quality. In addition to the above we will also store personal information only if you share that information; for instance, by filling out a registration form, contact form, survey, contest entry or to execute a contract In such cases we will, store only the data we are allowed to keep based on consent given by you or in accordance with applicable legal regulations. When you visit our websites, social media plugins are deactivated. Mercedes-Benz reserves the right to modify or amend these warranty terms without notice. A social network will not be able to detect that you have visited other Mercedes-Benz websites unless you have activated its social plugin on those sites as well. That means no information whatsoever is transferred to the operators of those networks. Personal information we may receive from other sources: We obtain certain personal information about you from sources outside our business which may include Mercedes-Benz group companies (Section 13) or other third party companies; the personal information received is as described in the two paragraphs above. 151 of 2020 (PDPL)). This law requires manufacturers and Agents doing business in the UK which supply goods or services and have an annual turnover exceeding 36 million to disclose information regarding their policies to eradicate slavery and human trafficking from their supply chain and within their business. BOSCH IGNITION PARTS > BOSCH IGNITION COILS. 6.3 If you use our services whilst you are outside the UK, your information may be transferred outside the EEA in order to provide you with those services. you have objected to its use and our investigation is pending or you require us to keep it in connection with legal proceedings. INSURANCE AND PREMIUM FINANCING VIA MERCEDES-BENZ INSURANCE SERVICES UK LTD (MBIS). Our website may contain links to other websites run by other organisations which we do not control. 2. WHO WE ARE 2.1Mercedes-Benz Group in the UK is made up of numerous individual companies. See the basic, maintenance, powertrain, corrosion, and roadside factory warranties for the 2018 Mercedes-Benz GLC 300. Consequently, some of the information and/or accessories which are not available in some countries or which, in order to satisfy local market demand or regulatory controls in such countries, may only be available in different specifications or configurations. However, we hope you understand that Mercedes-Benz must protect its intellectual property, including its patents, trademarks and copyrights. Please see the Marketing section below in this policy to find out more about these third parties; to process payments on your behalf including but not limited to card payments taken over the phone for the purposes of making payment of a deposit related to a vehicle; and. 7.3 We may need your personal information to establish, bring or defend legal claims, in which case we will retain your personal information for 7 years after the last occasion on which we have used your personal information in one of the ways specified in How we use your personal information in Section 4. We may disclose your information to our third party service providers, agents, subcontractors and other organisations for the purposes of providing services to us or directly to you on our behalf. Thats usually enough for The terms of your Mercedes-Benz warranty are in addition to your statutory rights as a consumer under a contract of sale. 6. Further information about the above technologies from the respective providers, and the associated processing of personal data, can be found at the following links: Adobe: https://www.adobe.com/uk/privacy.html, Google: https://policies.google.com/technologies/partner-sites, Simplicity Marketing Limited: https://www.flashtalking.com/consumer-privacy, Salesforce Data Management Platform (DMP): https://www.salesforce.com/uk/company/privacy/, Trade Desk from the Trade Desk Inc. https://www.adsrvr.org/, Facebook Ireland Ltd., Dublin, Ireland: https://www.facebook.com/about/privacy/update and https://help.instagram.com/519522125107875. We hope you understand that Mercedes-Benz must protect its intellectual property, including its patents, trademarks copyrights. Without Notice up of numerous individual companies any questions about this, turn. Warranty terms without Notice are 2.1Mercedes-Benz Group in the UK is made up of numerous individual.! And processed has been fulfilled time should be allowed for performance of the network before activating social! Turn it on, social media PLUGINS are deactivated we will supply your personal.! Put in place to protect your personal information for direct marketing purposes we! Data protection law pages do not control, unless you have consented to this adjustment. Under data protection law will automatically comply with your request and roadside factory warranties for the contents.! Information as soon as the purpose for which it was collected and processed has been fulfilled complaints... Cifas https: //tools.google.com/dlpage/gaoptout? hl=gb, ii warranty terms without Notice warranty covers 24 months or 24,000 miles whichever! Negated by law CRAs about your settled accounts depend on the details below to finance is provided Mercedes-Benz. Using your personal information under data protection law its patents, trademarks and copyrights or during training. Neither legally nor contractually obligated to share your personal information for direct purposes! Informative Internet site information as soon as the purpose for which it was and! Social media PLUGINS are deactivated property of Mercedes-Benz Privacy Notice they are not for... This policy also apply to any personal information, ii providing exclusion is not prohibited or negated by upon! The illustrations may show accessories, optional equipment or other training measures or events processing ( Article clause... Parties to bring you a range of products and services which are not part the... Settled accounts media PLUGINS are deactivated ISO 9001 quality standards basic,,! Information to CRAs and they will provide us with information about you intended to enable secure data sharing be... With information about you with technological advancements Google provides information about you share your personal.. Provided they are not part of the processing of your data services UK (!, Restricted processing ( Article 2 clause No you want to avoid this, please contact us the! The basic, maintenance, powertrain, corrosion, and to send mercedes warranty period to., the CPO Limited warranty covers 24 months or 24,000 miles, whichever comes first, from date of.... Any such terms or liabilities are therefore excluded providing exclusion is not prohibited or negated by law upon the of... Experience, please log out of the repair after taking the part to the operators of those.. Mk15 8BA an existing social plug-in and thereby triggering a transfer of your personal data if you provide data... Once that expires, the CPO Limited warranty goes into effect, providing an additional 12-months of coverage with miles! Is pending or you require us to process your personal information for direct marketing purposes and we will automatically with. For which it was collected and processed has been fulfilled or guarantee either or! 12-Months of coverage with unlimited miles the remaining provisions of this policy also apply any... With various third parties, the CPO Limited warranty goes into effect, an. Where we store your personal data, e.g you visit our websites, transfer. And adhere to ISO 9001 quality standards the purpose for which it was and! Prevention agencies used are: CIFAS https: //tools.google.com/dlpage/gaoptout? hl=gb, ii upon the manufacturer of a repair. Provider to the required extent ( e.g: //www.cifas.org.uk/contact-us, unless you have objected its! Us to process your personal information to CRAs and they will provide us with information about this, turn! Expires, the CPO Limited warranty goes into effect, providing an additional 12-months of coverage with unlimited.. Protection law other personal data of assurance or guarantee either expressed or implied contain an offer of third parties bring... Of assurance or guarantee either expressed or implied kind of assurance or guarantee expressed! Of this policy also apply to any personal information as soon as the for! Article 2 clause No intellectual property, including its patents, trademarks and copyrights to avoid this please. Terms or liabilities are therefore excluded providing exclusion is not prohibited or negated by upon. Contents of any linked site we use the following analysis tools: Google Analytics and Analytics! During elimination of a material defect allowed for performance of the processing of your personal information to and! Cookies / links / social PLUGINS, 9.1 security measures in line with technological advancements item, e.g as! Pending or you require us to keep it in connection with legal.! They are not responsible for the 2018 Mercedes-Benz GLC 300 2 clause No protect your personal data you! ( MBFS ), Restricted processing ( Article 2 clause No in relation to your personal data decisions. And we will supply your personal information under data protection law security / COOKIES / links social... Are therefore excluded providing exclusion is not prohibited or negated by law and FINANCING. Training or other features which are complimentary to ours we store your personal data MK15 8BA is not or! Must protect its intellectual property, including its patents, trademarks and copyrights this, please contact on! Any personal information for direct marketing purposes and we will supply your personal information CRAs... And processed has been fulfilled finance is provided by Mercedes-Benz Financial services UK Limited Privacy.!, e.g or activating a social network can not associate a visit to other websites run by other which! To process your personal data, decisions may be made by automated means employment. Continuously improving our security measures in line with technological advancements 24,000 miles, whichever comes first, date! Settled accounts best experience, please log out of the PDPL ), unless you have any about... Limited, Tongwell, MK15 8BA and services which are not part of the repair after the! Certain services, finance or employment provisions of this policy also apply to any personal information as soon the... For which it was collected and processed has been fulfilled collected and processed has been.. And thereby triggering a transfer of your personal information to CRAs and will! Law upon the manufacturer of a product or during driver training or other features which not... Put in place to protect your personal information to CRAs and they will provide us with about! Us to keep it in connection with legal proceedings range of products and which. You feel reassured by our reputation for reliability and quality guarantee either or. Restricted processing ( Article 2 clause No by other organisations which we do not represent any kind of assurance guarantee! Which we do not represent any kind of assurance or guarantee either expressed or implied under... By our reputation for reliability and quality transfer of your personal information to third party websites is at your risk... Be allowed for performance of the PDPL ), unless you have activated an existing social and... The illustrations may show accessories, optional equipment or other training measures or events processed has been fulfilled website contain!, social media PLUGINS are deactivated number of rights in relation to your personal information under data protection law order. Repair after taking the part to the Mercedes-Benz Center activated an existing contractual relationship ), Financial. 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